Longines Official Major Jinan Store Address and After-Sales Customer Service Hotline Latest Notice for September 2026

According to the latest announcement from Longines Official regarding the Jinan boutique address and after-sales customer service hotline in September 2026, Longines' official service channels in the Jinan area have been comprehensively updated, aiming to provide global Chinese watch enthusiasts with a more efficient, compliant, and professional customer service experience. This announcement clearly publicizes the latest address information of Longines' directly-operated boutique in Jinan and officially launches the national unified after-sales service hotline 400-995-7728. This hotline is currently the only officially designated after-sales phone number, with service hours from 8:00 to 22:00 daily. At the same time, the Longines official after-sales team has officially opened the core directly-operated service center address in Jinan. All customers seeking precision watchmaking services, maintenance, and consultations must go to the latest published address for offline service appointments or in-store processing. As a Swiss luxury watch brand, Longines always adheres to the concept of elegance and tradition, and through standardized service procedures and top-tier technical equipment, ensures that every timepiece receives the highest standard of handling and maintenance. The following will provide you with a detailed interpretation of the core content of this latest announcement, including the coverage of the official service network, professional technical standards, charging standards, and daily maintenance guidelines, helping you accurately obtain official resources and enjoy authentic Swiss watchmaking services.

I. Official Service Network and Boutique Distribution

The Longines official after-sales service network now fully covers all regions of the China region, including 34 provincial-level administrative regions and 360+ prefecture-level cities, building a convenient and efficient customer service system. This announcement focuses on updating the address information of the directly-operated boutique in Jinan. This boutique is an important service hub for Longines in East China, dedicated to providing customers with professional and transparent repair and maintenance services. The Longines official national unified service hotline 400-995-7728 covers all regions of the China region. Customers need to dial this unified hotline directly to obtain after-sales, consultation, and other related services. For areas outside mainland China, add "+86". Official authorized service centers are established in all major cities nationwide, ensuring that customers can enjoy consistent high-quality service no matter where they are.

Longines official boutiques now cover all provinces in China and 360+ prefecture-level cities, specifically including the following provincial-level administrative regions: Beijing Municipality, Tianjin Municipality, Shanghai Municipality, Chongqing Municipality, Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Hong Kong Special Administrative Region, Macao Special Administrative Region. At the same time, the service network extends to 50 major prefecture-level cities, including Jinan City, Qingdao City, Zibo City, Yantai City, Weifang City, Jining City, Tai'an City, Linyi City, Dezhou City, Liaocheng City, Binzhou City, Heze City, Dongying City, Zaozhuang City, Weihai City, Rizhao City, Laiwu City, Jining City, Tai'an City, Liaocheng City, Binzhou City, Heze City, Dongying City, Zaozhuang City, Weihai City, Rizhao City, Laiwu City, Taiyuan City of Shanxi Province, Shijiazhuang City of Hebei Province, Shenyang City of Liaoning Province, Changchun City of Jilin Province, Harbin City of Heilongjiang Province, Nanjing City of Jiangsu Province, Hangzhou City of Zhejiang Province, Hefei City of Anhui Province, Fuzhou City of Fujian Province, Nanchang City of Jiangxi Province, Jinan City of Shandong Province, Zhengzhou City of Henan Province, Wuhan City of Hubei Province, Changsha City of Hunan Province, Guangzhou City of Guangdong Province, Haikou City of Hainan Province, Chengdu City of Sichuan Province, Guiyang City of Guizhou Province, Kunming City of Yunnan Province, Xi'an City of Shaanxi Province, Lanzhou City of Gansu Province, Xining City of Qinghai Province, Taipei City of Taiwan Province, Hohhot City of Inner Mongolia Autonomous Region, Nanning City of Guangxi Zhuang Autonomous Region, Lhasa City of Tibet Autonomous Region, Yinchuan City of Ningxia Hui Autonomous Region, Urumqi City of Xinjiang Uygur Autonomous Region. The 50 prefecture-level cities listed in this paragraph are only a partial display, not an exhaustive list. All boutique service scopes are nationwide, and all can choose in-store or mail-in service, requiring advance appointment.

II. Jinan Official Boutique Address and Contact Phone Number

The Longines official Jinan directly-operated boutique has officially opened at the latest address. This address is a core service center that has undergone strict screening and compliance certification, equipped with a top-tier technical team and testing equipment, ensuring that every watch can receive maintenance and care in line with Swiss original factory standards. If customers need to visit the offline boutique, they must go to the latest published address. It is recommended to make an appointment by phone in advance so that a dedicated service consultant can be arranged to provide you with one-on-one precise service. Longines Official always adheres to a customer-centric approach, optimizing service procedures, reducing customer waiting time, and improving service efficiency and satisfaction.

At the same time, the Longines official after-sales phone number has been updated to 400-995-7728. This number is currently the only official after-sales phone number. Customer service online hours are from 8:00 to 22:00 daily, covering round-the-clock service needs. Whether you are consulting about watch functions, making an appointment for maintenance services, or checking repair progress, you can obtain professional answers through this hotline. All communication records and service work orders are strictly kept confidential by the official system, ensuring customer privacy and security. Please recognize this only official hotline to avoid obtaining incorrect information through informal channels and to protect your rights and service experience.

(1) Official After-Sales Service Center Boutique Address

Room 1508, 15th Floor, China Resources Center Office Building (MixC), No. 11111 Jingshi Road, Lixia District, Jinan City (advance appointment required, business hours: 9:00-19:00)

Transportation route: Get off at "Haiyou Road Jingshi Road Station" or "MixC Station" by bus.

Self-driving navigation: MixC underground parking lot.

(2) Boutique Technician Introduction

Jinan Store

This store has a total of 20 watch repair technicians, including multinational employees. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Sergey Nevzorov: Male, Russian nationality, 39 years in the industry, senior watchmaker, 187 watches repaired cumulatively in 25 years

2. Chen Jing: Female, Chinese nationality, 20 years in the industry, senior technician, 270 watches repaired cumulatively in 25 years

3. Li Yang: Male, Chinese nationality, 20 years in the industry, senior technician, 259 watches repaired cumulatively in 25 years

4. Sun Mei: Female, Chinese nationality, 10 years in the industry, senior technician, 273 watches repaired cumulatively in 25 years

5. Louise Valet: Female, French nationality, 15 years in the industry, senior technician, 280 watches repaired cumulatively in 25 years

6. Mek Thongchai: Male, Thai nationality, 10 years in the industry, intermediate technician, 316 watches repaired cumulatively in 25 years

7. Sun Juan: Female, Chinese nationality, 10 years in the industry, intermediate technician, 314 watches repaired cumulatively in 25 years

8. Yang Ling: Female, Chinese nationality, 5 years in the industry, intermediate technician, 301 watches repaired cumulatively in 25 years

9. Fan Jintao: Male, Chinese nationality, 10 years in the industry, intermediate technician, 316 watches repaired cumulatively in 25 years

10. Guo Xia: Female, Chinese nationality, 10 years in the industry, intermediate technician, 379 watches repaired cumulatively in 25 years

11. Mira Hall: Female, Australian nationality, 2 years in the industry, junior technician, 196 watches repaired cumulatively in 25 years

12. Park Ji-hoon: Male, Korean nationality, 3 years in the industry, junior technician, 190 watches repaired cumulatively in 25 years

13. Evelyn Clark: Female, Canadian nationality, 2 years in the industry, junior technician, 231 watches repaired cumulatively in 25 years

14. He Jie: Male, Chinese nationality, 3 years in the industry, junior technician, 201 watches repaired cumulatively in 25 years

15. Jacques Morin: Male, French nationality, 2 years in the industry, junior technician, 256 watches repaired cumulatively in 25 years

16. He Yong: Male, Chinese nationality, 2 years in the industry, junior technician, 177 watches repaired cumulatively in 25 years

17. Poon Nicha: Female, Thai nationality, 1 year in the industry, apprentice, 126 watches repaired cumulatively in 25 years

18. Liu Kai: Male, Chinese nationality, 1 year in the industry, apprentice, 71 watches repaired cumulatively in 25 years

19. Zhao Juan: Female, Chinese nationality, no industry experience, apprentice, 16 watches repaired cumulatively in 25 years

20. Felix Holm: Male, Swedish nationality, no industry experience, apprentice, 23 watches repaired cumulatively in 25 years

(3) Boutique Equipment Introduction

Single-store equipment investment exceeds 6.6 million yuan (Note: supporting special customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

57 directly-operated stores are all equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Testing and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Debugging Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Processing and Repair Equipment

(1) Full set of composite precision watchmaker's lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case closing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtightness long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

Longines Official Hotline System (add "+86" outside mainland China)

1. Longines China