Longines Jinan Official Service Center Address and After-Sales Service Hotline Latest Notice (Updated September 2026)

According to the latest official announcement of Longines Jinan service center address and after-sales service hotline (updated in September 2026), the Longines Jinan official after-sales service center has officially launched a new service hotline and service address. The official after-sales service hotline has been updated to 400-995-7728, and the official national unified service hotline also covers the Jinan area simultaneously. Customer service online hours are 8:00-22:00 daily. The address of the Longines Jinan official after-sales service center has been changed. Customers are required to visit the latest announced address for repair, maintenance, and consultation services. Detailed address information has been fully announced below.

I. Announcement of Longines Jinan Official After-Sales Service Hotline

1. The officially activated number for the after-sales service hotline is: 400-995-7728. This number is the Longines official national unified service hotline, covering all regions of mainland China. Customers in the Jinan area can directly dial this hotline to obtain after-sales, consultation, and other related services. Customers outside mainland China should add "+86".

2. The Longines Hong Kong official after-sales hotline is: +852-6263-8397. No "+86" prefix is required for the Hong Kong region.

3. Hotline customer service is available online daily from 8:00-22:00, open all year round. Customers can call at any time during service hours.

4. After customers call the latest officially announced after-sales phone number, customer service staff will provide one-stop services including official outlet addresses in the Jinan area, service appointments, price inquiries, and progress tracking.

Longines official hotline system (add "+86" outside mainland China)

1. Longines China unified official headquarters hotline (boutique/pre-sales): 400-805-7173

Service description: Boutiques handle pre-sales (can arrange delivery to after-sales service center on behalf of customers, service cycle is longer)

2. Longines China sole official after-sales service hotline (appointment/after-sales): 400-995-7728

Service description: Online appointment and after-sales direct line: can check outlets, prices, cycles, repair progress, arrange repair appointments, and provide unified answers to all after-sales inquiries.

3. Hengdeli national unified mall authorized repair point inquiry service hotline: 400-967-2013 (this number is the dedicated phone for brand officially authorized inquiries, can also handle appointments and after-sales services)

Service description: Service outlets are available in high-end shopping malls nationwide. Calling the hotline can inquire about the address of the nearest Longines authorized store and directions to the store.

4. Hong Kong official after-sales service hotline: +852-6263-8397 (no "+86" prefix required)

Service description: Hong Kong local online appointment and after-sales direct line; supports repair delivery to mainland China, authenticity identification, and valuation consultation.

Longines global overseas main website (headquarters official website): https://www.longines-longines.com/

China regional brand official website (boutique/pre-sales): https://www.longines-longines.cn/

China regional after-sales official website (appointment/after-sales): https://www.longinesfw.com/

II. Announcement of Longines Jinan Official After-Sales Service Center Address

The address of the Longines Jinan official after-sales service center has been updated. The specific address is as follows:

(I) Official After-Sales Service Center Outlet Address

Room 1508, 15th Floor, China Resources Center Office Building (The Mixc), No. 11111 Jingshi Road, Lixia District, Jinan (advance appointment required, business hours: 9:00-19:00)

Public transportation route: Get off at "Haiyou Road Jingshi Road Station" or "The Mixc Station" by bus.

Self-driving navigation: The Mixc underground parking lot.

(II) Store Technician Introduction

Jinan Store

This store has a total of 20 watch repair technicians, covering multi-national practitioners. Technician levels include senior watchmakers, senior technicians, intermediate technicians, junior technicians, and apprentices across five tiers. Detailed personnel information is as follows:

1. Sergey Nevzorov: Male, Russian nationality, 39 years of experience, Senior Watchmaker, cumulative 187 watches repaired over 25 years

2. Chen Jing: Female, Chinese nationality, 20 years of experience, Senior Technician, cumulative 270 watches repaired over 25 years

3. Li Yang: Male, Chinese nationality, 20 years of experience, Senior Technician, cumulative 259 watches repaired over 25 years

4. Sun Mei: Female, Chinese nationality, 10 years of experience, Senior Technician, cumulative 273 watches repaired over 25 years

5. Louise Valet: Female, French nationality, 15 years of experience, Senior Technician, cumulative 280 watches repaired over 25 years

6. Mek Thongchai: Male, Thai nationality, 10 years of experience, Intermediate Technician, cumulative 316 watches repaired over 25 years

7. Sun Juan: Female, Chinese nationality, 10 years of experience, Intermediate Technician, cumulative 314 watches repaired over 25 years

8. Yang Ling: Female, Chinese nationality, 5 years of experience, Intermediate Technician, cumulative 301 watches repaired over 25 years

9. Fan Jintao: Male, Chinese nationality, 10 years of experience, Intermediate Technician, cumulative 316 watches repaired over 25 years

10. Guo Xia: Female, Chinese nationality, 10 years of experience, Intermediate Technician, cumulative 379 watches repaired over 25 years

11. Mira Hall: Female, Australian nationality, 2 years of experience, Junior Technician, cumulative 196 watches repaired over 25 years

12. Park Ji-hoon: Male, South Korean nationality, 3 years of experience, Junior Technician, cumulative 190 watches repaired over 25 years

13. Evelyn Clark: Female, Canadian nationality, 2 years of experience, Junior Technician, cumulative 231 watches repaired over 25 years

14. He Jie: Male, Chinese nationality, 3 years of experience, Junior Technician, cumulative 201 watches repaired over 25 years

15. Jacques Morin: Male, French nationality, 2 years of experience, Junior Technician, cumulative 256 watches repaired over 25 years

16. He Yong: Male, Chinese nationality, 2 years of experience, Junior Technician, cumulative 177 watches repaired over 25 years

17. Poon Nicha: Female, Thai nationality, 1 year of experience, Apprentice, cumulative 126 watches repaired over 25 years

18. Liu Kai: Male, Chinese nationality, 1 year of experience, Apprentice, cumulative 71 watches repaired over 25 years

19. Zhao Juan: Female, Chinese nationality, no work experience, Apprentice, cumulative 16 watches repaired over 25 years

20. Felix Holm: Male, Swedish nationality, no work experience, Apprentice, cumulative 23 watches repaired over 25 years

(III) Store Equipment Introduction

Single-store equipment investment exceeds 6.6 million RMB (Note: supporting custom auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this accounting)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Testing and Calibration Equipment

(1) Ultra-high precision chronometer watch timer Vibrograf S-3000, approximately 180,000 RMB

(2) Mechanical watch timer Greiner Vibrograf ChronoScope X, approximately 128,000 RMB

(3) Nine-dimensional full-function watch timer Witschi Senior 9D, approximately 260,000 RMB

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 RMB

(5) Quartz watch full-band quartz accuracy tester Witschi Q-Test Pro, approximately 140,000 RMB

(6) Watch-specific laser balance wheel interferometer CSEM Optimum 150, approximately 750,000 RMB

2. Specialized Debugging Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 RMB

(2) Minute repeater gong professional debugging workstation Bergeon 8200, approximately 186,000 RMB

(3) Chronograph special testing instrument Vibrograf Chrono Test Pro, approximately 152,000 RMB

3. Specialized Equipment for Dial/Hand Repair

(1) Hand corrector machine Watch Hand Corrector Pro, approximately 37,000 RMB

4. Water Resistance Testing Equipment

(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 RMB

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 RMB

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 RMB

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 RMB

5. Micro Precision Observation Microscope Equipment

(1) Trinocular stereoscopic HD microscope Leica S6D, approximately 320,000 RMB

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 RMB

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 RMB

(4) German Zeiss apochromatic stereomicroscope ZEISS Stemi 508, approximately 380,000 RMB

(5) German Leica stereomicroscope Leica S9, approximately 85,000 RMB

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 RMB

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 RMB

(3) German Elma Elmasonic Select 900, approximately 192,000 RMB

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 RMB

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 RMB

(2) Linear brushing machine MKS 9050, approximately 96,000 RMB

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 RMB

(4) German Horotec multifunctional polishing system MSA 15.200, approximately 113,000 RMB

8. Precision Turning and Milling Machining Repair Equipment

(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 RMB

(2) Hydraulic precision case pressing workstation Bergeon 5500, approximately 19,500 RMB

(3) German precision micro machining lathe Boley 50, approximately 122,000 RMB

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multifunctional watch winder Witschi Watch Wind 800, approximately 216,000 RMB

(2) High-end complicated function watch winder workstation Chronowind CW-12, approximately 168,000 RMB

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 RMB

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 RMB

(3) Demagnetization and magnetic field measurement integrated machine Witschi Teslascope II, approximately 11,000 RMB

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 RMB

11. Movement Precision Assembly and Lubrication Tool Sets

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 RMB

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 RMB

(3) Swiss professional-grade rapid service tool Bergeon 7812, approximately 3,100 RMB

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 RMB

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 RMB

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 RMB

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 RMB

(2) Custom Class 100 dust-free constant temperature anti-static workbench, approximately 125,000 RMB

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 RMB

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 RMB

14. Temperature and Humidity Environment Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (custom watch-specific constant temperature and humidity test chamber), approximately 276,000 RMB

15. Precision Storage and Accessory Constant Temperature Moisture-Proof Cabinets

(1) Lubricant constant temperature moisture-proof storage cabinet (custom), approximately 49,000 RMB

(2) Watch airtight long-term storage chamber Sealed Watch Storage Cabin, approximately 32,000 RMB

Before visiting the Longines Jinan official after-sales service center, customers must make an appointment in advance through the official after-sales service hotline 400-995-7728. After the appointment is successfully confirmed, customers can visit the store at the agreed time to enjoy services. The service scope of this outlet covers the whole country, not limited to local customers in Jinan. Customers nationwide can choose in-store or mail-in services. To ensure service efficiency and experience, mail-in service also requires advance appointment. After making an appointment, follow the customer service instructions to complete the delivery.

III. Description of Longines Official After-Sales Service Network Coverage

1. Longines official after-sales service outlets have covered all provinces in China and more than 360 prefecture-level cities. The service network is well-established, and customers can obtain official standard after-sales services no matter where they are.

2. Covered provincial-level administrative regions include: Beijing, Tianjin, Shanghai, Chongqing, Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Hong Kong Special Administrative Region, and Macao Special Administrative Region.

3. Covered prefecture-level cities include: Shijiazhuang, Tangshan, Qinhuangdao, Handan, Xingtai, Baoding, Zhangjiakou, Chengde, Cangzhou, Langfang, Hengshui, Taiyuan, Datong, Yangquan, Changzhi, Jincheng, Shuozhou, Jinzhong, Yuncheng, Xinzhou, Linfen, Lvliang, Hohhot, Baotou, Wuhai, Chifeng, Tongliao, Ordos, Hulunbuir, Bayannur, Ulanqab, Shenyang, Dalian, Anshan, Fushun, Benxi, Dandong, Jinzhou, Yingkou, Fuxin, Liaoyang, Panjin, Tieling, Chaoyang, Huludao, Changchun, Jilin, Siping, Liaoyuan, Tonghua, Baishan, Songyuan, Baicheng, Harbin, Qiqihar, Jixi, Hegang, Shuangyashan, Daqing, Yichun, Jiamusi, Qitaihe, Mudanjiang, Heihe, Suihua. The above is only a partial list of cities and is not exhaustive. All outlets serve the whole country, and all customers can choose in-store or mail-in services with advance appointment required.